It’s time for you to Flourish.

The experience rate is a 3% charge that is applied to all of our rituals. Each year the cost associated with using quality products increases and this charge helps the spa to stay financially healthy so we can continue to partner with lines that align with our commitment to using products that are ethically sourced and produced.

At Flourish, we respect the commitment that our team makes to be at the spa at your reserved ritual’s time, for this reason, we require a card be kept on file for all reservations. If you’re unable to make it for your ritual, please let us know as soon as possible so we can offer the time to another guest.

We ask for a 24 hour notice for all cancellations. Should you call to cancel within the 24 hour time frame, you will incur a charge of 50% of the scheduled ritual’s price.

Should you call to reschedule within the 24 hour time frame, a $25 reschedule fee will be applied to the card on file.

Should you miss your appointment with no notice, 100% of the ritual’s total will be applied to the card on file.

COUPLES & GROUP CANCELLATIONS

48 hours is required for couples and group cancelations. A charge of 50% of the scheduled rituals will be applied upon cancelation within 48 hours of the first reserved ritual.

In most cases, we keep all purchased gift cards on file under both your name and the name of the person who purchased it for you. If you’ve lost your gift card, give us a call and we should be able to find it for you!

If your gift card was won through a raffle or donation – you must have the physical gift card to use it, as we have no way of confirming who the gift card was given to in those situations.

For the comfort of our guests and employees, please, leave your children at home when you have a ritual reserved at the spa. If you arrive with your child, you will need to reschedule and you will be charged for a last minute cancellation.